(PNB), via its Twitter account, is reminding customers to update their Know Your Customer (KYC) information by August 31, 2022. Customers are warned that failure to update their KYC details may result in restrictions on operations in your account.


Only PNB customers whose accounts have become due for the process as of March 31, 2022, need to update their KYC.

According to the PNB tweet, ““As per RBI guidelines, KYC updation for all customers is mandatory. If your account has become due for KYC updation as of 31.03.2022, you are requested to contact your base branch to get your KYC updated before 31.08.2022.”

Customers of a bank are required to provide their most recent information, including their PAN, most recent photo, address verification in the form of an Aadhaar or passport, and other information as requested by the bank, as part of the KYC compliance exercise.

How to know if KYC is pending

In a tweet, one customer asked how one would know if the KYC was pending, the bank replied to the tweet stating: “Dear customer, thank you for writing to us. We request you to please connect with our customer care service at 1800 180 2222/ 1800 103 2222 (toll-free)/ 0120-2490000 (tolled number) for more information in this regard. Thank you.”

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