March 26, 2023

A dabbawala, or deliveryman, cycling past a metro railway working site on December 14, 2017 in Mumbai, India.


For the first time in its 130-year run, Mumbai’s dabbawala business is showing its age. Delivery apps and the work-from-home regimen have been slowing it down. So, how does it still keep running in the city that never sleeps? By using an age-old hack: If you can’t beat them, join them.

Come gather ’round peopleWherever you roamAnd admit that the watersAround you have grownAnd accept it that soonYou’ll be drenched to the boneIf your time to you is worth savin’Then you better start swimmin’Or you’ll sink like a stoneFor the times, they are a-changin’-Bob DylanTime, it rules Mumbai. India’s financial capital is a busy city, and its citizens are always in a hurry. Radhika, an outstation student, needs to get to her college in

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